Our services undergo constant development, therefore there may be user permissions missing in this article. If you notice something is missing, please let us know in the comments.
An administrator can assign permissions to users and grant access to specific sites in Access Control. This article gives an explanation of the user permissions. Depending on the subscription, not all mentioned permissions may be displayed in your Access Control.
Note: you have to re-sign in if your permissions are changed for the permissions to work.
Go directly to:
- Access Control
- Alarm Service
- Analytics
- Buildium
- Cloud Operator
- Energy Insight
- Notification Center
- Provisioning
- Remote Management
Access Control
Below permission makes the app “Access Control” available in My Priva.
 User Management |
Manage access control for users of the Priva Services in Priva Access Control; invite people to become users, give them permissions and grant access to specific sites and remove users. A person with this permission is an administrator. |
Alarm Service
Having one or more of below permissions makes the app “Priva Alarms” available in My Priva.
| Acknowledge |
Acknowledge alarms in the alarm monitor. |
| Schedule |
Schedule technicians in the alarm scheduler. The technician will receive an e-mail if an alarm occurs in the alarm group for which he/she has been scheduled. The technician must then resolve the problem and confirm the alarm in the alarm monitor or mobile app. Upload project metadata to the cloud, for TC 8 projects (for TC 6, see permission ‘Priva Alarms Metadata Upload’). |
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Only view alarms in the alarm monitor. |
Analytics
Having one or more of below permissions makes the app “Analytics” available in My Priva.
| Manage reports |
Being able to create reports. |
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* Required for a user with one of the other permissions within Analytics |
Being able to view reports that are shared with you. |
Buildium
| Edit |
Being able to manage and configure rooms with regard to the creation of QR codes. |
| View |
Being able to view the Comfort dashboard of your building with KPI’s and well-being information. |
Cloud Operator
Having one or more of below permissions makes the app “Operator” available in My Priva.
| Building Operator Metadata Upload |
Upload project metadata to the cloud. This permission makes the download “TC Metadata Uploader” available in My Priva. |
| Edit settings - Level 1 |
Adjust daily settings during operation, such as setpoints, time programs, and manual controls. |
| Edit settings - Level 2 |
Level 1 + adjust deeper settings of controls. This level is intended for service technicians with installation knowledge, who need to adjust settings during maintenance, such as limit value settings, time delays, and follow-up times. |
| Edit settings - Level 3 |
Level 1 + 2 + change control behavior. This level is intended for partners or employees of Priva who must be able to adjust all settings. |
| Manage cloud history data points |
Add or remove data points from the Cloud History storage. |
| Project Tree |
This makes the project tree (created in TC Engineer) visible. |
| Rename Project Tree Items |
Rename the project tree items. For this, the user also needs the permission ‘Project Tree’. |
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* Required for a user with one of the other permissions within Cloud Operator. |
Access to the project in Building Operator. The user can only view values, not change them. |
Energy Insight
Having one or more of below permissions makes the app “Energy Insight” available in My Priva.
| Configure |
Makes tab 'Setup' available in Energy Insight. |
| View * Required for a user with one of the other permissions within Energy Insight |
Makes tab 'Monitoring' available in Energy Insight. |
Notification Center
Having one or more of below permissions makes the app “Notification Center” available in My Priva.
| Manage organizational settings |
Being able to create organizational rules. |
| View * Required for a user with one of the other permissions within the Notification Center |
View incidents in the monitor, receive notifications, and create personal rules. The only limitation is not being able to create organizational rules. |
Provisioning
| Manage connected systems |
Register a Cloud Connector to the cloud using the “Cloud Connector setup” which is installed on the Cloud Connector. |
| Priva Alarms Metadata Upload |
Upload project metadata to the cloud for Priva Alarms, for TC 6 projects. This permission makes the download “TC6 Metadata Upload” available in My Priva. |
Remote Management
For communication via Remote Management - in TC Engineer, TC Operator, TC ServeCenter or TC History (via TC LAN Manager). As soon as the user starts the communication via Remote Management, he/she will be asked to sign in with his/her Priva Services account.
For the use of Cloud History (with TC History Connect) - in TC Engineer and TC Operator.
| Remote Access |
Access and operate the project via Remote Management. This permission makes the download “TC History Connect” available in My Priva. |
| Remote Commissioning |
Commissioning the project via Remote Management (via TC Engineer). For this, the user also needs the permission ‘Remote Access’. |
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