The gateway (for Compass and Connext) or Cloud Connector (For Priva Blue ID) is a box with a router function, which establishes a secure connection between your process computer and the Priva cloud.
To restart the gateway:
- Press the ON/OFF button on the gateway once.
- The gateway shuts down and the ON/OFF button turns red.
- Press the ON/OFF button again and the gateway will start again.
After about 3 minutes, the gateway is fully up and running.
Some Compass systems have a different type of gateway. The name of the type, SX100, is printed on the gateway.