Priva Notification Center is targeted to send important notifications to any device to warn you when something out of the ordinary happens. Priva Notification Center will continuously evolve and implement the features necessary to tailor this notification flow toward your needs.
Although Priva Notification Center is already a rich service, it is not supporting advanced on-call routines and maintenance ticketing.
Multiple alerting and on-call management services are available in the market which can easily be connected to the Notification Center. Use email forwarding to the external service to set this up.