Are scheduling and on-call management supported?

With Priva Notification Center it is already possible to choose the notification channel and create mute rules to prevent being notified for irrelevant alarms.

There is no way yet to define a schedule to specify who will be notified at specified times. Also, an escalation policy is not implemented in case the scheduled engineer isn’t responding.

Priva Notification Center will support this in the future. Grouping multiple events and acknowledgement is the planned route towards this functionality. The biggest planned increment of Priva Notification Center is to support this basic on-call mechanism.

With these features, Priva Notification Center is a full replacement for Priva Alarms and TC ServeCenter.