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  1. Priva Help Center
  2. Priva Alarms
  3. Frequently Asked Questions

Frequently Asked Questions

  • What are the differences between the web and the mobile application?
  • What happens if the Cloud Connector loses its connection to the Internet?
  • Why do I have to upload the metadata for TC6 projects separately for Priva Alarms, but not the metadata for TC8 projects?
  • Is it possible within Priva Alarms to view alarms that have occurred in the past?
  • Can a building in which there are both TC6 and TC8 projects be connected to Priva Alarms?
  • What do I need to order and install if I have multiple projects in a building? And what if those projects have different versions of Top Control?
  • Do you have to be a registered user to use the Priva Alarms mobile app?
  • What phones is the Priva Alarms mobile app available for, and where can it be downloaded?
  • Does a TC6 project have to be re-commissioned before Priva Alarms can be used?
  • Does Priva Alarms support a planner (scheduling), so that users are only notified when necessary?
  • If a person (for instance a Manager) only wishes to receive notifications of alarms, does he/she require a login for Priva Alarms?

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